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Allocations Team Leader



Grays, Essex, RM17 6SL


Permanent Full time

Posted by

Thurrock Council

Date Posted

12 Apr




Grade E: £28,363 to £33,920 Per Annum

37 hours per week

At Thurrock, our housing vision is 'to provide high quality housing opportunities in safe, clean and green environments'. We are changing the way we deliver our housing services and supporting residents early on by empowering them to be as independent as possible. Demand for social housing in Thurrock is much greater than the supply and the Allocations Scheme therefore provides access to accommodation that is responsive to the needs of local people in a fair, consistent and transparent way.

This role will ensure that the Allocations & Housing Registration Service continuously improves services delivered to both internal and external customers. This involves delivering a high quality customer support service for those approaching the Council with a housing need, ensuring the efficient maintenance of the Council's Housing Register as well as guaranteeing that good quality information can be obtained for both reporting and assessment purposes. The role involves direct line management of the Housing Registration Team.

You will be self-motivated and work with minimum supervision and be able to manage personal time and workloads. In addition to this you will have the ability to work with both internal and external services to achieve operational objectives.

Other aspects of the work include providing a comprehensive housing information and advice service explaining housing options enabling customers to make informed decisions based on knowledge of the options available to them.

Our vision - Thurrock: a place of opportunity, enterprise and excellence where individuals, communities and businesses flourish.

Thurrock is an exciting place to live and work. We are an emerging cultural and arts centre, home to the production centre for the and the . We have retail and leisure that is among the best, with the magnificent , and breath-taking countryside all around. We are an area of massive growth, which is creating jobs and new industry, but with great transport links that can get you into London and other parts of the UK quickly and easily.

Thurrock Council is committed to equal opportunities and welcome applications from all sections of the community. Disabled people will be offered an interview where they meet all essential criteria on the person specification. Job share applications are also welcome. Most departments operate a system of flexible working hours.

We serve a diverse community where people are different yet equal. Diversity underpins everything we do.

To view the Job Profile and Person Specification please follow the link below:

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A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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